Certification Process
The certification process has four steps.
Step 1 Apply
Infoway will work with you to determine if you should submit your product for certification. As part of your decision-making process, you will be able to communicate with Infoway staff and review the full assessment criteria. Should you decide to proceed we will provide an application package.
The application package contains:
- An application for certification form;
- A self-assessment (that is to be completed and submitted as part of the application process);
- A copy of the pre-implementation certification legal Agreement.
Step 2 Assess
The assessment of your product is the critical step in the certification process. You must be ready to complete this step in the time allotted (90 days from submission of the Application Package). This will require you to have a team ready and able to explain all aspects of the solution in detail, including providing an in-depth demonstration. For pre-implementation certification, the assessment consists of two parts:
- Document Review – an administrative and expert review of the vendor self-assessment and supporting documentation.
- Demonstration – a presentation of the solution by the vendor to experts, demonstrating that it meets the assessment criteria, typically via a web conferencing and demonstration environment.
Step 3 Certify
Upon completion of the assessment phase Infoway will assemble the assessment results into a comprehensive report and will render the certification decision for the product. You will be notified within five working days of the certification decision.
Step 4 Maintenance
To maintain your certification, you are required to notify Infoway of adverse events as well as any product changes that may affect conformance with assessment criteria.
For more information contact certificationservices@infoway-inforoute.ca or register.